Happy Miles Journey is a travel company focused on making every journey seamless, comfortable, and memorable. It curates domestic and international holiday packages across destinations such as Singapore, Japan, Malaysia, Manali, Jim Corbett, and Char Dham. By combining handpicked hotels, transparent pricing, customised itineraries, intelligent logistics, and round-the-clock customer support, the company takes the complexity out of travel planning. It further leverages AI-powered customisation and predictive travel insights to create personalised experiences aligned with travellers’ preferences, expectations, and budgets.
Its portfolio spans leisure and adventure travel, family holidays, honeymoons, spiritual journeys, medical tourism, and business travel. Across these segments, Happy Miles Journey remains committed to delivering hassle-free travel experiences while creating memories that endure.
In an exclusive conversation with The Interview World at IHWE 2026, Amanpreet Kaur Sabharwal, Promoter, Happy Miles Journey, discusses the company’s differentiated service offerings and its expanding role in tourism. She explains its medical tourism proposition and shares her perspectives. She also highlights the significant growth opportunities in outbound leisure travel from India and outlines her vision for Happy Miles Journey over the next decade. Here are the key takeaways from her insightful conversation.
Q: Could you elaborate the service offerings does Happy Miles Journey provide, and how are these offerings differentiated from those of its competitors?
A: The travel industry often operates on a standard model: pre-designed tours, fixed itineraries, and the same popular destinations packaged for everyone. These ground packages are convenient, but they rarely reflect what an individual traveller truly wants. At Happy Miles Journey, we take a fundamentally different approach.
When a traveller approaches us with a specific vision, for instance, an adventurous journey through Latin America, we do not simply offer an off-the-shelf package. Instead, we take the time to understand what adventure means to that individual. We research destinations, experiences, local villages, mountains, activities, and hidden gems before designing an itinerary around those preferences. A truly personalized journey can take five to seven days to curate because we believe the details matter.
The same principle applies to every kind of travel. If a family wants a relaxing cruise, we can recommend the right Caribbean itinerary, including destinations such as the Bahamas, based on their interests. If someone wants an exciting nightlife experience, we go beyond naming a city. We identify the right clubs, timings, dress codes, reservation requirements, and experiences.
That is why we do not simply ask, “Where do you want to go?” We ask a more important question: “What is your vibe?” What is the purpose of your journey? What do you want to experience, feel, discover, or remember?
For us, travel is not about selling a package. It is about understanding the traveller and creating a journey that feels uniquely theirs. That is what sets Happy Miles Journey apart.
Q: What medical tourism services does Happy Miles Journey offer, and how do these services address the specific needs of international patients?
A: Happy Miles Journey was born from a strong foundation in medical tourism. My co-owner and partner is a dentist who, before COVID, specialised in serving international patients seeking high-quality dental treatment in India. We managed the entire journey, from airport transfers and accommodation to treatment coordination and post-operative care, ensuring a seamless experience from arrival to recovery.
However, COVID-19 brought medical tourism to an abrupt halt and significantly changed the landscape. That disruption also created an opportunity to rethink our vision. We realised that our expertise could extend far beyond healthcare.
Today, Happy Miles Journey operates across both medical and leisure tourism. While my partner, as a practicing doctor, leads our medical tourism vertical, I focus on leisure travel. Together, we bring two complementary areas of expertise under one platform, with the larger ambition of creating personalised, end-to-end travel experiences rather than limiting ourselves to a single segment.
Q: What opportunities do you see for Happy Miles Journey in medical tourism space?
A: Yes, we see significant opportunities to expand our healthcare and medical-tourism services. We already operate four dedicated dental centres, along with an institute where students pursue diploma courses and develop the skills required to work as dental surgeons.
However, our role extends beyond dental care. When international patients arrive, we provide comprehensive support throughout their journey. Moreover, many patients travel with relatives who may require other forms of medical treatment. We see this particularly among visitors from Africa, Australia, and the United States, who come to India for specialised procedures and consultations.
Therefore, we can coordinate the entire experience for them. Whether they need treatment at Max, Safdarjung, or another leading hospital, we can arrange their travel, accommodation, appointments, consultations, and related logistics. However, to design the right package, we first need specific details about their medical requirements and preferences.
Q: How do you see the growth opportunities in outbound leisure travel from India?
A: We see significant opportunities to grow through trust, reputation, and word-of-mouth referrals. Once we build a strong relationship with a client and consistently deliver excellent service, that reputation travels quickly.
We have also developed strong relationships within builder circles. When a builder successfully completes and sells a project, they often reward their entire team with an international trip. This typically includes brokers, employees, and staff. We create customised corporate travel packages specifically for these occasions.
These are not conventional group tours. They are carefully managed corporate experiences, typically spanning three, five, or seven days. Whether the destination is Thailand, Dubai, Georgia, Azerbaijan, or Europe, we manage the entire journey. We provide accommodation, meals, transportation, local coordination, and a dedicated 24-hour support person on the ground.
Most importantly, the experience creates a powerful referral cycle. When 20, 30, or even 40 members of a group travel with us and experience the quality of our service firsthand, they remember it. Later, they often approach us for their personal travel requirements.
The process then extends beyond the individual. They recommend us to their families and, in turn, to their extended networks. Therefore, every corporate group becomes more than a business opportunity; it becomes a platform for building long-term relationships.
That is how we create a sustainable circle of trust, service, and referrals, one successful experience leading naturally to the next.
Q: As the promoter of Happy Miles Journey, how do you envision the company’s growth and evolution over the next decade?
A: I envision Happy Miles Journey becoming the go-to company for anyone seeking a truly curated travel experience. We invest time and effort in understanding each traveller: their personality, preferences, priorities, and aspirations. After all, I do not want someone to simply tell us, “I am going on a leisure trip. Plan my holiday.” I want them to experience a journey that feels uniquely their own.
People spend significant money on travel, but they rarely remember exactly how much they spent. What they remember is how the journey made them feel, the moments they experienced, and the memories they brought home. That is precisely where we focus our energy.
Our objective, therefore, is not merely to offer a cost-effective travel package. We aim to create meaningful, personalised experiences that stay with our clients long after the trip ends. Every itinerary should reflect who they are, what they value, and what they want to experience. That is the philosophy behind Happy Miles Journey: we do not simply plan holidays; we create experiences that people will remember for a lifetime.
