Founded in 2014, PertSol has established itself as a global leader in next-generation telecom and IT solutions. The company specializes in Lawful Interception and Monitoring systems, high-speed Metadata Extraction, Location-Enabled Emergency Services, and Big Data Analytics. With a steadfast commitment to enhancing network performance, PertSol streamlines operations, facilitates public safety, and optimizes customer experiences, elevating telecom infrastructure to new heights.
The PertSol team consists of seasoned professionals with a wealth of industry expertise. They understand the latest trends, challenges, and opportunities within the Telecom and IT sectors. This knowledge has enabled PertSol to support leading telecommunications giants, government regulators, and defense and intelligence communities across the globe. Law Enforcement Agencies (LEAs) and Telecommunications Service Providers (TSPs) hold PertSol’s solutions highly.
In an exclusive conversation with The Interview World, Durgesh Mehra, Presales Consultant, PertSol, elaborates on the range of network solutions his company offers. He also discusses the specific challenges faced by law enforcement agencies and highlights PertSol’s key clients. Moreover, he emphasizes the market opportunities for these solutions, underscores the company’s readiness for 6G networks, and presents compelling case studies. Here are the key takeaways from this insightful interview.
Q: Could you elaborate on the types of network solutions PertSol specializes in within the telecom domain?
A: At PertSol, we specialize in network security solutions and lawful interceptions. Our primary clients include law enforcement agencies, state governments, and telecom operators. With over a decade of expertise, we boast a dedicated team of more than 100 professionals focused on research and development.
Moreover, we excel in lawful interceptions, offering centralized monitoring analytics that provide valuable insights. Additionally, we deliver advanced location-based services through multiple approaches, including target-based location analytics and mass location tracking.
Our location-based services incorporate sophisticated location intelligence techniques. For instance, law enforcement agencies often need to monitor specific targets within designated areas. To facilitate this, we create geofences around these locations and track targets using the Mobile Station International Subscriber Directory Number (MSISDN) and other coordinates. This capability also empowers law enforcement agencies to conduct thorough investigations and accurately pinpoint locations, enhancing their operational efficiency.
Q: What specific challenges are you addressing for law enforcement agencies?
A: Law enforcement agencies often rely on outdated investigation methods, hindering their effectiveness. To address this challenge, they require timely insights to expedite their processes. At PertSol, we equip these agencies with advanced interception data and analytics, enabling them to solve cases more efficiently. Our solutions also deliver deep insights into targets, streamlining investigations and empowering law enforcement to act swiftly and decisively.
Q: Do you offer your network solutions as cloud-based services, or are they provided as on-premise installations?
A: We deliver customized solutions designed to meet the unique needs of each client. Whether through software, analytics, or direct support, our offerings are crafted to address specific challenges faced in investigations. Clients consistently report that our solutions effectively enhance their capabilities, enabling them to navigate complex cases with greater efficiency and precision.
Q: What strategies do you implement to mitigate the cybersecurity challenges associated with cloud-based delivery?
A: We implement dedicated firewalls and robust network security solutions to protect our systems effectively. Furthermore, we consistently adhere to the rigorous standards established by the Security Industry Authority (SIA), ensuring our commitment to maintaining the highest levels of security and compliance.
Q: Could you provide insights into your key clients, both domestic and international?
A: We deliver innovative solutions, including Dial 112 and emergency services, to various state governments. For instance, we successfully implemented emergency services for the Uttar Pradesh government. Likewise, in Southeast Asia, we proudly serve multiple clients in Dubai and Israel, expanding our global impact.
Q: What market opportunities exist in India for solutions like these?
A: The market opportunities in India are vast. As crime rates rise, both central and state law enforcement agencies require advanced solutions to expedite the investigation process. Today, criminals increasingly use digital platforms, such as smartphones, for communication. To effectively address these challenges, law enforcement agencies need interception solutions enabling them to track cases and connect the dots seamlessly.
Q: As the telecom domain transitions rapidly from 4G to 5G and anticipates 6G, what measures are you taking to ensure readiness for the challenges that telecom operators will face?
A: Our solutions are fully compatible with 5G network, and we are well-equipped to deliver innovations for 6G operators as well. With dedicated R&D teams consistently advancing in these areas, we can also swiftly adapt our offerings to align with evolving technologies.
Q: Can you provide examples of successful case studies where you’ve assisted law enforcement agencies in solving cases?
A: While I cannot disclose specific case details involving our collaboration with law enforcement agencies, I can outline a general scenario illustrating our work together. Consider a bomb blast occurring at a specific location. In such situations, agencies seek to pinpoint all coordinates related to the incident. We provide locational analytics to support this effort.
If we identify potential suspects, we monitor their communication footprints based on interceptions. Our insights include critical information, such as the caller’s number and location. Next, we geofence the area and track all incoming and outgoing calls within that vicinity. Ultimately, we assist law enforcement agencies by tracking the targets and delivering comprehensive insights to enhance their investigative efforts.
