Safexpress has established itself as the premier leader in the supply chain and logistics industry since its establishment in 1997. Their steadfast dedication to providing unparalleled logistics solutions ensures clients’ success today and secures their prosperity for the future.
As the pinnacle of knowledge and market dominance within India’s vibrant supply chain landscape, Safexpress offers a comprehensive suite of solutions meticulously crafted to fulfill the diverse needs of over 5000 B2B clients. Furthermore, Safexpress extends its services to cater to C2C customers, providing flawlessly executed express distribution services that elevate the value of every shipment.
Safexpress’ expertise transcends conventional boundaries, catering to a diverse spectrum of business verticals spanning healthcare, automotive, hi-tech, FMCG, consumer electronics, apparels & lifestyle, engineering, and beyond. Safexpress excels in not just meeting but surpassing the expectations of clients, ensuring seamless operations and maximum efficiency across every sector served.
In an exclusive discourse with The Interview World, Anil Syal, President of Safexpress, sheds profound insights on the metamorphosis within the logistics sector, the integration of cutting-edge technologies, and the ramifications of automation on employment and upskilling. Here are the pivotal takeaways from his enlightening interview.
Q: What are the key factors driving the transformation of the logistics sector in India?
A: In India, we are currently witnessing a significant transformation in the logistics sector. To illustrate, consider our recent progress in the World Bank logistics index: our ranking has improved from 48 to 36. This enhancement in our logistics performance index is attributable not only to the improved performance of service providers but also to the formulation of effective policies.
Until recently, government intervention in logistics at the policy level was minimal. However, the introduction of a national logistics policy reflects a strategic initiative aimed at consistently enhancing the country’s logistics performance in the coming years. This policy framework encompasses various initiatives, one notable example being the Unified Logistics Interface Platform (ULIP). ULIP serves as a comprehensive logistics database platform, enhancing efficiency and transparency throughout the logistics ecosystem.
Furthermore, the PM Gati Shakti National Master Plan serves as a vital infrastructure investment framework, specifically targeting obstacles within the logistics sector. However, perhaps the most impactful development is the paradigm shift in logistics management post-GST implementation.
Organizations are now empowered to make logistics decisions based on best practices and efficiencies rather than solely relying on statutory requirements. This shift from regulatory compliance to efficiency-driven logistics planning has resulted in a tangible improvement in efficiency across the board.
Unlike a decade ago, when logistics might have been an afterthought, it is now firmly at the forefront of organizational strategies. Improved logistics efficiency not only reduces direct costs but also enhances overall business performance by ensuring timely delivery of goods to market, thus minimizing delays and damages.
Q: What impacts will technological interventions have on the broader logistics ecosystem?
A: Logistics businesses have consistently been pioneers in adopting technology, utilizing various technological advancements to enhance their operations. One significant aspect within the realm of logistics technology is the pursuit of visibility and transparency. Consider the ubiquitous GPS technology as a prime example. Over the past few decades, GPS-based systems have provided real-time transparency regarding the whereabouts of goods.
In a recent example, such as ULIP, both private entities and governmental bodies have developed tools to seamlessly integrate with logistics providers, offering precise tracking not only within private trucks but also across public roadways. This integration encompasses technologies like FASTag and e-labels, which play crucial roles in providing up-to-the-minute information on the location of goods.
Technology serves as the cornerstone upon which logistics performance is significantly enhanced. Logistics organizations consistently demonstrate their proactive approach in embracing such technologies, contributing to continual advancements in the field.
Q: What are the anticipated implications of integrating drones and IoT-based technologies in the logistics sector?
A: These represent emerging trends. Among these trends, drone-based deliveries stand out as a clear indication of our future direction. While formal statutory policies regarding drone delivery are still pending, pilots have already initiated operations in many instances. As of December 2023, there were reports of up to 30,000 parcels being delivered daily through various pilot programs. This trajectory suggests that drone deliveries will become increasingly significant over time.
Additionally, Logistics 4.0, characterized by innovations like the Internet of Things (IoT), is another notable trend on the horizon. Whether it’s IoT implementation, technological integration, or the adoption of RFID technology, these advancements are becoming the new benchmarks for organizations in the logistics industry.
Q: What are the anticipated employment ramifications of automation within the logistics sector?
A: On the contrary, the impact of trends on job displacement is often overstated. Instead, what typically occurs is a transformation of roles due to evolving technologies. Consider, for instance, the potential automation of tasks within a warehouse setting. This doesn’t necessarily entail job losses for pickers or packers, nor laborers in general. Rather, it signifies a shift in job requirements – a transition from manual loading to more specialized tasks, such as operating machinery or managing barcode systems. In essence, this represents an elevation of job roles, wherein workers utilize their skills in new capacities within the logistics sector.
Q: What is your vision for Safexpress in five years?
A: Over the span of 27 years, Safexpress has steadfastly maintained its identity as a domestic enterprise. As we set our sights on the upcoming five years, our foremost goal is to broaden our footprint within India and assert ourselves as a preeminent entity in the country’s logistics landscape. The Indian logistics sector brims with boundless opportunities awaiting exploration. By concentrating our efforts on the domestic front, we desire to capitalize on these prospects.
Moreover, we strive to enhance our market presence and business growth substantially in India. Safexpress leverages extensive experience to navigate the complexities of the Indian market and emerge as a dominant force in logistics. Through strategic expansion initiatives and a relentless pursuit of excellence, we aim to not only meet but exceed the evolving demands of the industry, cementing our position as a trusted partner for businesses across the nation.
